Welfare Reform- The Essentials for Registered Providers

£20.00 + VAT
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Course Overview

On 8 March 2012 the Welfare Reform Act received Royal Assent. The Act legislates for the biggest change to the welfare system for over 60 years and poses a huge challenge for all those working in the social housing sector.

This short e-learning course will help learners to understand the changes brought about through the Act and how these changes will affect their customers and their organisation.

On completion of this course learners will understand:

  • The principle provisions of the Welfare Reform Act 2012 relating to the social housing sector
  • How social housing providers (SHPs), are shaping their services to meet customer needs and responding to the challenges Welfare Reform presents

Course Details

Lesson Plan

Areas covered in this Virtual College course include:

  • Regulatory changes
  • Impact of the changes
  • Overview of the main legal changes
  • Changing needs of tenants and organisational response to the reforms



On completion of this course you will be able to download a Virtual College certificate.


Approximately 30 minutes. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course.

Target Audience

This course is targeted primarily at individuals within the Social Housing Sector including tenants, board members, as well as front line staff to middle management.

Entry Requirements

There are no specific entry requirements for this course